TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.The E-Commerce Risk Control (ECRC) team's mission is :
- To protect TikTok e-commerce users, including and beyond buyer, seller, creator;
- To make Tiktok e-commerce the safest and most trusted place worldwide to transact online by securing the integrity of the e-commerce ecosystem and providing a safe shopping experience on the platform;
- To build state of the art risk control solutions, operational processes, as well as collaborating with many cross-functional teams and stakeholders.
The ECRC team works to prevent and detect any risk attempts in Tiktok e-commerce platforms (e.g. TikTok Shop) and to mitigate the negative impact on our customers and Selling Partners (Sps), covering multiple classical and novel business risk areas such as account integrity, incentive abuse, malicious activities, brushing, click-farm, information leakage etc.
Responsibilities:
- Design and build a state-of-the-art service framework that provides a robust and flexible foundation for risk detection machine learning models.
- Work closely with machine learning engineers to optimize model performance and reliability.
- Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes
- Develop efficient data querying infrastructure for both offline and online analysis, uncover evolving attack motion, identify weaknesses and opportunities in risk defense solutions, explore new space from discoveries.
- Define risk control measurements. Quantify, generalize and monitor risk related business and operational metrics. Align risk teams and their stakeholders on risk control numeric goals, promote impact-oriented, data-driven data science practices for risks.
- Maintain technical documents and communicate results to diverse audiences with effective writing, visualizations, and presentations
