Pando (www.pando.ai)is leading the global disruption of supply chain software, with our AI-powered,no-code, & unified platform empowering Autonomous Supply Chain®. We havebeen recognized by Gartner in the 2024 International and Asia/Pacific contextof the Magic Quadrant™ for Transportation Management Systems (TMS)! Pando’sFulfilment Cloud provides manufacturers, retailers, and distributors with asingle pane of glass to streamline end-to-end freight procurement-to-payprocess to improve service levels, reduce carbon footprint, and reduce supplychain spend. As a partner of choice for Fortune 500 enterprises globally, witha presence across APAC, the Middle East, and the US, Pando is recognized as aTechnology Pioneer by the World Economic Forum (WEF), and as one of the fastestgrowing technology companies by Deloitte.

Role

We are seeking a highly skilled and experienced Integration leader tojoin our team. You will be responsible for leading the integration team anddriving the strategy, design, implementation, and optimization of integrationsolutions between our SaaS products and various third-party applications,platforms, and services. This is a senior level role that requires technicalexpertise, strategic thinking, and the ability to manage and scale integrationoperations.

Key Responsibilities:

Strategic Leadership:

Define and execute the overall integration strategy for the company’s SaaS products.
Lead the development of integration roadmaps, ensuring alignment with business goals and technical requirements.
Collaborate with key stakeholders (Product, Engineering, Sales, and Customer Success) to identify integration opportunities that enhance customer experience and business value.

Team Management & Development:

Lead, and mentor a high-performing integration team that supports technical integration, API management, and related activities.
Foster a collaborative environment, ensuring the team’s success in achieving both technical and business objectives.

Integration Design & Execution:

Ensure integrations meet customer needs, adhere to best practices, and comply with security, data privacy, and regulatory standards.

Customer & Stakeholder Collaboration:

Work closely with customers, customer success teams, and sales teams to understand customer integration needs and ensure successful deployments.
Manage complex customer integration projects and deliverables while ensuring customer satisfaction.
Provide technical support and guidance for customers’ integration challenges.

Continuous Improvement & Innovation:

Stay up to date with the latest trends in integration technologies, SaaS architectures, and industry best practices.
Champion innovation in integration technologies and propose new solutions to improve integration performance and scalability.

Cross-Functional Collaboration:

Collaborate closely with Product Managers and Engineers to ensure integration requirements are considered in product development.
Drive the communication and coordination across teams to ensure smooth integration releases and customer implementations.

Requirements:

· - Proven experienceworking in SaaS environments with a deep understanding of integrationtechnologies and best practices.

· - Experience fromSupply Chain or Logistics domain.

Exhibit excellent attention to detail, quality, and compliance.
Succeed in a dynamic, changing environment, rapidly assimilating and applying new information.

· - Ability to drive technical decisions andprovide strategic guidance.

· - Strong problem-solving, troubleshooting, andanalytical skills.

· - Excellent communication, presentation, and leadership skills.

· - Experience andknowledge of Supply Chain would be an added advantage.

Integration Lead