Job Description
Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver outstanding digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
Adobe Firefly, our new family of creative generative AI models for visual content enables our customers to create on-brand, scalable, translated content and marketing campaigns easier than ever; supercharging enterprise productivity. Firefly seamlessly integrates with many other enterprise systems to improve workflow productivity, but none more so than our own suite of innovative Adobe products; including Photoshop and Adobe Express. Empowering every business user to create captivating content that resonates with their brand, Firefly fosters effective collaboration with marketing teams, revolutionizing the way content is crafted and shared.
The Challenge
This is a superb opportunity to join a fast growing team within Adobe Consulting! We are looking for a dedicated and ambitious Creative Technical Consultant to work with our global customers within the Adobe Digital Media Consulting team.
The team is responsible for providing expert skills in the implementation of the Adobe Express solution offering, as well as integrating complementary enterprise solutions and clients' existing IT infrastructure. We encourage our team to be creative, collaborative, and committed to delivering outstanding experiences for our customers.
The Technical Consultant works at multiple levels with customers and Adobe colleagues, delivering both implementation and post implementation projects. Our customers have access to our Professional Services Subscription throughout their investment into certain Adobe products, meaning that our consultant stay engaged with them to ensure not just successful implementations, but successful business outcomes.
What you’ll do
Be an expert in our Digital Media products, primarily Adobe Express and Adobes AI model; Adobe Firefly. Have an intimate understanding of its functionality, its technical capabilities and how it delivers value.
Be a specialist on the Adobe products; an expert in the APIs; their uses and limitations, and a master of their SDKs
Work with customers and your peers to understand and develop functional and technical requirements, build the implementation strategies and roadmaps, and own overall solution quality and value realization for the customer.
Help customers to successfully adopt Adobe solutions after their implementation. This includes training end users and admins, proposing and delivering new use cases and working collaboratively with customers to prove the value of their investment with us.
Align to the customers technical team and be an expert consultant on the technical aspect of the systems, including APIs and integration project
Communicate effectively across the customer's ecosystem (e.g. business owners, engineers, project operations, project managers and product management).
Partner with Project Managers, Business Consultants and other Technical Consultants within our team to deliver great outcomes for your customers.
Operate in a fast-paced delivery environment while owning multiple customer engagements in parallel.
Be a vocal member of the team, contribute innovations, new ways of working, challenge the status quo and help us continually improve.
What you need to succeed
Minimum 3-5 years of prior experience in a Technical Consultant role.
Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
An inquisitive mindset, willing to challenge the status quo and design pioneering solutions.
An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management.
Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders.
Participate in Discovery sessions to identify business priorities and expectations of authoring experiences in CMS.
Leading/Participating in brainstorming sessions and ability to estimate efforts within the defined scope.
Experience with any known CMS with functional knowledge of template editor and content author roles.
Ability to understand and develop automation workflows leveraging automation tools like MS Power Automate
Expertise in development, especially NODE JS and REACT JS.
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
Design, build, and maintain highly reusable JavaScript, HTML and CSS code
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach, where ongoing feedback flows freely.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
Adobe is a software company that provides its users with digital marketing and media solutions. Its tools and services allow its customers to create ground-breaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. The company helps its customers make, manage, measure, and monetize their content across every channel and screen. Its main products include Illustrator, Photoshop, Flash, Freehand, InDesign, Acrobat, Dreamweaver, and many others. Adobe is the global leader in digital marketing and digital media solutions. Their tools and services allow their customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. Adobe helps their customers make, manage, measure, and monetize their content across every channel and screen. Adobe was founded on January 1, 1982 in California, United States.
