Job Description
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from first responders to insurance claims adjusters, utilities, and more!
About the role:
Skydio is seeking a dynamic and experienced Revenue Operations Manager to lead our Customer Success Operations function. In this influential role, you will leverage your Salesforce administration expertise to drive the optimization of processes and technologies, playing a critical part in enhancing customer satisfaction and retention. Your deep knowledge of Skydio's tech stack, coupled with exceptional project management skills, will empower you to transform operations, amplify customer success, and provide strategic insights.
Responsibilities:
Requirements:
#LI-MP1
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
As such, we do not make hiring or other employment-related decisions on the basis of an applicant or employee’s race, color, ethnicity, national origin, citizenship, sex/gender (including pregnancy, childbirth, breastfeeding and related medical conditions), gender identity or expression, age, religion, disability status, sexual orientation, marital status, medical condition, genetic information or characteristics, veteran, military or family status, or other classifications protected by applicable federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/
Skydio is a drone manufacturer that uses artificial intelligence to create flying drones that are used by consumers, enterprises, and government customers. It develops AI-powered drones to deliver the power and flying cameras without the complexity. The company's drones use an array of cameras and proprietary computer vision technology to recognize, avoid objects in real-time, and predict into the future to make intelligent decisions, enabling users by flying themselves through the most demanding tasks or keeping them safe from obstacles when they want to take control. The company's debut drone, the R1, could track a target and film them while avoiding obstacles without any human intervention required. Then the company released the Skydio 2 in 2019, its second drone, cutting off more than half the price while improving it its autonomous tracking and video capabilities. Its flagship product, the X2, is equipped with seven cameras, 100x zoom, night vision, and promises to turn ordinary users into expert pilots thanks to its self-piloting abilities. It is backed by top investors and strategic partners including Andreessen Horowitz, Linse Capital, Next47, IVP, Playground, NVIDIA, and UP.Partners.