Digital Operations Technical Lead

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

At Lilly, we believe in the talent of our workforce. One of the best ways to utilize and develop that talent is to use our existing workforce to fill new and/or open positions. If you are looking for a new position within Lilly, you can view and apply to open roles posted in the internal job posting system. You must meet the minimum qualifications outlined in the job description and have/obtain work authorization in the country the position is located in order to be considered. When applying internally for a position, your current supervisor will receive notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying. 

Join our team and help us shape the future of Digital Operations at Lilly Manufacturing & Quality (MQ)!

The Tech at Lilly organization is playing a key role accelerating its Global Digital Strategy and scaling modern technology platforms as an enabler of unprecedented growth. One key element of our strategy is to significantly enhance the digital operating environment for manufacturing and lab operators by building a Global Application Marketplace that will simplify, streamline, and standardize key business processes.

Our new Application Marketplace, owned by the Digital Operations for Manufacturing Excellence (DOME), will be enabled by a low code / no code SaaS based product known as Tulip. This platform will enable completion of our digitization journey to become fully paperless across all manufacturing sites, creating a more efficient and effective operating environment, improving Quality and embedding Data Integrity by Design.

The Lilly Digital Operations team is looking for an experienced Senior System Engineer and Technical Lead that will own the Global Design for established Applications, while also continuously improving our robust Design Standards to sustain high quality solutions.

What You’ll Be Doing

Your primary focus will be on leading the design, implementation, and productization of Global Applications using a Marketplace publication approach, enabling Lilly to scale software products across the globe. Key activities for this role include, but are not limited to:

• Partner with Global Business Process Owners, Tech at Lilly Business Analysts, vendor partners, and other key SMEs / stakeholders to decompose the remaining paper footprint across Lilly manufacturing sites.
• Leverage the output of paper footprint analysis, approved business requirements, and other inputs to ensure proper positioning of business processes to the appropriate technology platform for digitization.
• Where appropriate, lead team in designing and developing scalable Tulip Global Application Templates in alignment with approved business requirements.
• Create and deliver vision for data accessibility, including development of foundational data models enabling seamless integration with downstream data products.
• Establish partnerships with key vendor partners and industry SMEs to maintain technical excellence in modern application design with focus on enabling “right first time execution” on the shop floor.

How You Will Succeed

• Bring your deep technical knowledge and experience to design and develop product architecture for Manufacturing, Warehouse, and Lab Digital Execution.
• Build and develop the DOME technical team, always remaining prepared to harness the full stack of modern technology in alignment with business need.
• Partner with business stakeholders, as well as cross-functional solution architects and domain experts MQ Tech@Lilly  to design reliable and efficient solutions.
• Ensure the compatibility, integration, interoperability, stability, scalability and usability of products/services proposed as standards to ensure an integrated architecture across interdependent technologies.
• Utilize your understanding of the manufacturing environment, emerging technologies and system functionalities to envision future system requirements and business needs.
• Drive the site adoption of assigned solutions, ensuring consistency with Digital Strategy strategy, and using awareness of internal and external trends in collaboration with the Business SMEs.
• Design robust, stable and resilient solutions with proper support processes, powerful monitoring and advanced error handling to ensure the continuity of business operations.
• Communicate complex technical information to both technical and non-technical stakeholders and influence decision making at senior leadership level.
• Coach and Mentor peers (Lilly colleagues and external consultants) to ensure technical capability is maintained at a level commensurate with the criticality of delivered solutions.
• Review and approve documentation related to areas of responsibility (Validation Lifecycle documents, SOPs, policies, implemented IQPQ protocols, etc.) as appropriate.

What You Should Bring

• Strong knowledge of the full stack of modern technologies including SaaS development, cloud (Azure, AWS), REST APIs, Mulesoft, AI / ML, data visualization platforms (e.g. Power BI).
• Demonstrated experience working in one or more core Lilly execution systems such as SAP, MES (Pharmasuite, Syncade), WES/eWM, and LES (LabVantage).
• Demonstrated experience leading teams with potential formal leadership / supervision of technical team members.
• Staying up to date with industry trends and emerging technologies to ensure that the organization's systems remain innovative and effective.
• Ability to influence modern architectural design and driving the right strategic decisions to ensure global scalability and supportability.
• Experience with Agile and Hybrid Agile development and delivery processes.
• Experience supporting critical GMP processes and working in a regulated industry.
• Proven ability to lead a cross-functional team of business SMEs and third-party vendors to deliver high-value solutions on time and with the right level of quality.
• Strong understanding of Quality processes in IT applicable to Manufacturing Laboratories.
• Excellent initiative and self-management skills as well as ability to lead teams, influence others and manage conflict.
• Strong learning agility, communication at all levels, and problem solving skills.

Your Basic Qualifications

• Bachelor’s Degree in Computer Science, Information Technology or related technical field 
• 10+ years professional experience implementing and maintaining GMP systems.

Additional Information:

Full time day shift position 

Travel : 10 to 25%

As this position serves a global organization, occasional off hours and weekend work will be expected 

Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.  

Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for employment positions on the B or S paths or at levels M1-M2 or P1-P4.

Lilly is proud to offer market-competitive employee benefits designed to empower you to live your best life.  Employees may elect medical, prescription drug, dental and/or vision coverage for you and your family in one of two health plan options, enjoy best-in-class mental health support, and concierge services for orthopedic, cardiovascular, fertility care, and LGBTQ health navigation. We also support well-being with a fitness membership, health coaching, and wellness activities at no additional cost. Our retirement benefits are designed to help our employees feel secure in their financial future by including a defined benefit pension, a 401(k) match, and retiree medical coverage. We provide life and disability insurance for peace of mind and protection for you and your loved ones and paid time-off benefits to support you in life’s moments that matter including personal illness, caregiver, bereavement, and other family needs, in addition to annual paid vacation and holidays.  Lilly reserves the right to terminate or modify company-provided benefits at any time in its discretion. The company compensation structures are aligned to the location of hire. The United States pay range and benefits offering do not apply to any location outside of the United States.

Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for employment positions on the B or S paths or at levels M1-M2 or P1-P4.

#WeAreLilly

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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