Job Description
Be part of something revolutionary
At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.
We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.
About the role…
The responsibilities include end-to-end solution design, configuration, implementation, data analytics, testing and communication with internal and external stakeholders.
This position is responsible for solution delivery, analysis, and interpretation of data to assist the customer in rapid decision-making and optimizing their planning process. The solution delivery is through a variety of activities including design, data analytics, configuration, deployment and knowledge management.
The role would be responsible for participating in requirement and design sessions with the customer; analyzing areas of improvement; analyzing data to provide decision support information; preparing business impact case study; working with onshore and offshore teams to configure the solution and finally creating the test-cases to ensure the solution works as per the design.
Hear from our Delivery team: https://youtu.be/QbjtgaCyhes?feature=shared
Impact the planet positively: https://www.youtube.com/watch?v=-ylSC6LNZy0
Meet the o9ers: https://youtu.be/IHSZeUPATBA?feature=shared
What you’ll do for us…
Demonstrate thorough knowledge of industry best practices, business processes, o9 platform, and value proposition of the planning transformation to anchor the project from design to delivery, for customers across industries and geographies
Lead the blueprinting workshops by prescribing o9s point of view and understanding the customer’s requirements
Collaborate with client stakeholders, configuration leads and product experts to create and document business requirements as well as detail the functional design
Support the technical team in identifying and documenting the data required to enable the designed business processes (from various sources such as ERP systems, PLM systems, databases, excel sheets, emails, and others). Devise the strategy to create, maintain and predict the missing data elements.
Support Project Managers in mapping user stories to sprints, detailing the project timelines, risks and getting timely customer sign-offs
Work with the build team to configure the solution for solving client’s planning use cases
Collaborate with the internal cross functional teams to resolve issues and validate resolutions for a successful project delivery
Manage the build activity in terms of scope, deliverable validation, client demonstration and acceptance of the user stories
Plan, develop and deliver Super User and End User training, for the core user base.
Travel- 30-50% based on client requirements
What you’ll have…
Experience:
Experience in one or more of the following areas: Demand Planning, Integrated Business Planning (IBP), Assortment Planning, Merchandize Planning, Order Fulfillment, Replenishment Planning, Production Planning etc.
Prior (direct or indirect) experience in running digital planning transformation programs and/or full lifecycle implementations from design to value realization
Experience presenting on complex topics in a clear, concise, and easily understood manner
Experience using agile methodology to deliver large scale enterprise implementations is preferred
Experience in statistics, machine learning, heuristic or linear optimization
Skills & Characteristics
Strong ability to lead by example and demonstrate proficiency in both technology and domain.
Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is preferred
Strong verbal, written, presentation and demonstration / training skills in both English and Japanese are required
High empathy for customer’s business problems
Ability to work in teams, distributed across locations and time zones
Patient listener with the ability to clearly articulate her view point, to manage and deliver to customer expectation.
Education:
Typically the people in this role have had degrees in Operations Research, Industrial Engineering, Business Analytics, Computer Science, or unrelated fields with a concentration in operations, analytics, statistics with 8+ years of relevant experience, but we encourage you to apply if you feel you have the required skills and experience.
What we’ll do for you…
Competitive salary
Tech tools: Complementary Mac or PC laptop.
Enjoy yourself: Unlimited paid time off.
Get social: When we work from home, we play from home with fun after-work activities like Social Fridays. If you’re in the office, feel free to join these events in person.
Flat organization: With a very strong entrepreneurial culture (and no corporate politics).
Support network: Work with a team you can learn from and every day.
Diversity: We pride ourselves on our international working environment.
More about us…
With the latest increase in our valuation from $2.7B to $3.7B despite challenging global macroeconomic conditions, o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.
Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others.
Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore Munich, Toronto.
o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law.
O9 Solutions is a cloud-based business management platform powering digital transformations of integrated planning and operations. O9 offers AI-powered planning, analytics and data platform called the Digital Brain that helps companies across industry verticals transform traditionally slow and siloed planning into smart, integrated, and intelligent planning and decision-making across the core supply chain, commercial, and P&L functions. Supported by an ecosystem of partners, O9’s innovative delivery methodology helps companies achieve quick impact in customer service, inventory levels, resource utilization, as well as ESG and financial KPIs while enabling a long-term, sustainable transformation of their end-to-end planning and decision-making capabilities.