Job Description
Who are we and why should you join us?
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As a Senior Director, Product Management at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.
At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What are we looking for?
We are committed to supporting our customers on their journey to mental wellness and looking for a product leader that is passionate about the health & wellness space. You will have an opportunity to work at a company at scale while also managing & mentoring a talented team of product managers. The person we hire will be responsible for the client-side of our D2C marketplace and needs to have expertise in marketplace dynamics, member journey, and demonstrable experience scaling a consumer offering. We combine data, AI, and behavioral science in an effort to deliver the right product for our customers and to date have helped over 5M people. We’ve built a solid foundation and are ready to scale the business to the next big milestone.This role reports to the CPO.
What will you do?
What will you NOT do?
You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health.
You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities.
You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here!
You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously.
You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need.
Yes. We operate in Pacific Time and candidates in any time zone are welcome to apply. We also ask our employees to travel to our Mountain View, CA office up to three times per year and to one company offsite to collaborate in person in order to build better working relationships and experience our in-office culture. Travel expenses will be covered and reasonable accommodations will be made for those under unique circumstances who cannot travel.
Requirements
Bonus (Great to have, but not required)
Benefits
The base salary range for this position is $235,000-$275,000. In addition to the base salary, this position is eligible for equity, performance bonus, and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.
At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
