Job Description
Designs and tracks customer journeys and creates and delivers relevant products, marketing and/or channel strategies with a focus on product, taking decisions based on customer data, being responsible for business outcomes, and coordinates with relevant internal and/or external stakeholders, in order to design new and continuously improve existing customer experiences.Hiring RequirementsJob DetailsAs Product Manager you will originate and build data-driven algorithmic; advanced analytics and GenAI products. This is an entrepreneurial and global role in an innovative international team.Wholesale Banking Analytics (WBA) has the purpose to build data-driven products that benefit ING’s clients and the bank. Within a tribe of around 140 talented people: engineers, data scientists, UXers and product managers, we build next-gen solutions that make the wholesale bank more data driven and innovative.What your day looks like!Any given day will be different, but one might look like this: Start off the day with the daily standup with your product squad. Afterwards you work with them planning and defining the upcoming experiments. The next meeting is with UXer, who wants to run through his latest research results with you. This will be important input for you to prioritize the backlog for upcoming sprint.You go for lunch with the hot AI Fintech that is using voice data to predict trading behavior, who you spotted coming out of a Startup Accelerator. Then, you run a workshop with a team that has been thinking about an AI-related idea and help them work it out into a concrete AI challenge. This could be a project for our upcoming experiment week.This evening you are presenting at an AI Meetup that attracts the best AI minds in the city… or you call it a day and spend some quality private time to keep a healthy balance between focus, rest and other things.Responsibilities•Product discovery: identify (data) problems, prioritize idea backlog and design and execute experiments to determine what problems need solving•Work with a squad of Data Scientists, UXers, and Engineers to discover the potential of a product idea, the user problem (user research) and validate and prototype•Manage the execution and delivery of data-driven products so that they generate significant value for ING and its customers•Create value propositions, vision, roadmap and product/domain strategy•Good understanding of innovation and product management methodologies such as Lean, Agile and Design Thinking•Ability to develop structured product concepts from abstract ideas and lead prototyping•Demonstrate thought leadership internally and externally•Data and metrics backed decision making, with solid and measurable OKRs•Understanding and enthusiasm for technology, advanced analytics and data science methodsHow to succeedWe hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.Furthermore, you have:•7+ years of relevant work experience•Required in a product execution role, preferably software products•University degreeRewards & benefitsWorking at ING Analytics means working in a dynamic and international setting. Individual well-being and development of our employees is important, which is why ING offers excellent courses and programs. You will become a member of the Wholesale Banking Analytics team, a prestigious no-nonsense, and high-output team.We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.The benefits of working with us at ING include:•A salary indication of 5.212 - 8.387 EUR based on 36 hours per week, tailored to your qualities and experience (function scale 11/ global job grading 17)•36 or 40 hour workweek•Individual leave: 24+2 individual holiday days based on 36 hr workweek•Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)•CSR days: up to 2 days per year to actively engage in society by volunteering•13th month salary•8% Holiday payment•Individual Savings Contribution (BIS), 3.5% of your gross annual salary•Mobility card•Attractive pension scheme•Hybrid working to blend home working for focus and office working for collaboration and co-creation•Latest technologies, regular experimentation and play•Working in an area which is of great importance to the strategy of ING•Great training and education opportunities
