Job Description
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on.
About the Role
GenAI大模型技术专家通过GenAI大模型技术的应用与创新,推动保险业务的智能化转型,提升公司运营效率、客户体验和市场竞争力Roles and Responsibilities:1. 推动大模型技术在保险业务全流程的应用,设计并开发智能化解决方案,提升客户体验和运营效率 :• 负责保险领域大语言模型(LLM & VLM)的设计、训练与优化,覆盖承保、理赔、客服、风控等业务场景,并持续提升其性能;• 探索LLM与保险知识图谱、业务系统的深度融合,提升业务自动化与智能化水平;2. 结合保险业务需求(如条款解析、风险评估、自动化问答),构建领域专用数据集并设计模型微调方案,通过数据分析为模型优化和业务决策提供支持。 3. 协同产品、业务、数据/开发团队等关键利益方推动模型落地,制定效果评估标准并持续迭代优化 • 确保大模型技术与公司现有业务系统的无缝集成,并提供技术支持与培训• 解决模型在保险场景中的幻觉控制、可解释性等问题。4. 跟踪GenAI大模型领域的最新技术动态(如RAG、Agent框架),评估新技术在保险领域的应用潜力,推动技术创新。5. 主管交办的其他工作。
Job Requirements: 核心技术能力:• 精通PyTorch/TensorFlow等框架,5年以上NLP项目经验,3年以上大模型训练调优经验;• 熟悉主流LLM架构(如GPT、LLaMA、MoE),具备从预训练、指令训练、强化学习训练,再到领域适配的全流程经验;• 熟悉主流模型的定制化训练,包括:通义千问、DeepSeek、ChatGLM等。• 掌握Prompt Engineering、LORA/P-tuning等高效微调技术,有垂直领域模型落地案例;• 熟悉保险业务特征(如产品、营销、营运、理赔、客服等)处理,具备领域知识注入、多任务学习等经验者优先。
行业理解:• 熟悉保险业务流程(产品/核保/理赔/精算),了解行业术语与合规要求;• 具备保险领域数据(如保单、客服对话、风险评估报告)处理经验者优先;• 有保险科技或金融科技项目经验者加分。
通用素质:• 较强的跨团队协作能力,能将技术语言转化为业务价值;• 对AI伦理、数据隐私保护有深刻认知,熟悉保险行业监管政策。
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
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