Associate- AI Solutions & Business Enablement

The AI Solutions and Business Enablement team within the Chief Data and Analytics Office (CDAO) at JPMorgan Chase & Co. (JPMC) is seeking a dynamic and innovative Associate to join our team. This role is pivotal in the evolution and expansion of LLM Suite, the firm's flagship GenAI capability, which is among the leading internally-developed GenAI solutions in the financial services industry globally. LLM Suite serves over 200,000 employees for general productivity and repeatable business processes, driving significant value across the firm.

As a Strategy Associate on the AI Solutions and Business Enablement team, you will engage in a hybrid role that is critical to both product management and strategic initiatives for LLM Suite, while also engaging with various lines of business to strategically identify opportunities where GenAI can drive value. Collaborating with the Firm's Machine Learning Center of Excellence and AI Research teams, you will help develop solutions that integrate seamlessly with LLM Suite. This position offers a unique opportunity to gain expertise across AI/ML use cases and business functions, while enhancing your problem-solving, product management, analytical thinking, executive communication, and leadership skills in a supportive environment.

Job Responsibilities:

• Be responsible for product management and leading the delivery of key features and priorities on the LLM Suite roadmap, ensuring alignment with strategic goals.
• Drive the execution of the firm's top AI/ML priorities by collaborating with senior stakeholders and project teams.
• Conduct comprehensive competitor and industry research to identify market trends and new AI capabilities.
• Engage strategically with internal lines of business to understand their processes and workflows in order to shape and refine their AI strategies.
• Identify and prioritize business challenges that can benefit from AI technologies, developing analyses to drive actionable recommendations.
• Develop and present business cases for prioritized initiatives, including scope, target solutions, staffing, and timelines.
• Collaborate with cross-functional teams, including Product and Technology, to prioritize deliverables from both business and technical perspectives.
• Exercise sound judgment to anticipate bottlenecks, mitigate risks, and balance business needs with technical constraints.
• Conduct interviews and engage in working groups to support leadership decision-making.
• Prepare and deliver executive communication materials, presenting analyses and recommendations to senior executives.
• Build relationships with key AI/ML stakeholders across the firm, fostering a network of responsible AI/ML development practices.

Required Qualifications, Capabilities, and Skills:

• 2+ years of experience in a strategy consulting, product management, or product strategy role within a complex and dynamic environment, with a Bachelor's degree.
• Proficiency in analytical techniques and tools.
• Strong interpersonal and influencing skills, with the ability to interact with colleagues at all levels and achieve goals without direct control over resources.
• Exceptional communication and presentation skills, with experience in designing and delivering target operating models and processes.
• Ability to identify and resolve issues with urgency, demonstrating strong teamwork and collaboration skills.
• Capability to define and drive a delivery roadmap, including milestone deliveries and status reporting.
• Flexibility to manage multiple, changing priorities independently, inspiring collaboration among diverse teams across regions and time zones.

Preferred Qualifications, Capabilities, and Skills:

• Demonstrated strategic and commercial mindset, with strong analytical abilities and intellectual curiosity.
• Experience in product management, including user research, problem identification, value proposition design, and collaboration with technology partners.
• Familiarity with LLMs, AI/ML, and technology management processes, or experience with innovative technologies such as AI, Cloud services, and Digital Products.
• Coding experience with Python.
• Degree in a STEM field preferred.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans