Job Description
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Job Category
SalesJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Do you have experience applying generative or agentic AI to drive business transformation? Have you led Compliance and/or Digital transformation initiatives in Financial Services? Are you a compelling communicator and passionate about the role of humans + AI agents working together via the Salesforce platform to achieve extraordinary business outcomes?
If so, we are looking for a leader to join our Industry Business Consulting organization to grow our Financial Services business. This senior-level role requires someone who can engage with C-level and EVP-level client business and technology executives to share a thoughtful point of view about the potential impact of Agentic AI for Financial Services organizations, and to share their practical experience having driven change with the benefit of Data & AI platforms. We are also looking for someone with specific experience in regulatory compliance in support of this solution domain and related Salesforce platform capabilities.
The TeamThe Salesforce Industry Business Consulting team members serve as ‘trusted advisors’ and strategic partners with client senior executives. We inspire and help our clients to achieve focused business outcomes by leveraging the power of the Salesforce platform. We are a team of tenured consulting and industry practitioners with rich domain expertise. Working together with our core and extended teams, we establish business and solutions credibility to build trust with clients at all levels in order to drive deeper strategic engagement to resolve a joint solution recommendation, business case, and roadmap for change.
What we are looking forThe Managing Director, AI Enabled Transformation role brings an atypical combination of skills and experience to their work, including:
Strategy and business consulting or equivalent background
Executive presence and communications skills to win trust and develop value-added partnerships with Line of Business Leaders, Heads of AI Strategy, Chief Digital Officers, Chief Transformation Officers, and Heads of Risk & Compliance.
CRM, Data, and AI solutions depth, applied to business-driven roles and use cases
Financial Services industry experience
Practical insights from a track-record of large enterprise, complex solutions success
Sales acumen from an understanding of technology sales cycles and how decisions get done
What you will be doing
Executive Relationship Development
Executive Advisor - Develop relationships and trust with senior client executives and key sponsors to give them confidence & conviction wrt Salesforce, and to help them become trailblazers
Executive Briefings / Customer Meetings - Deliver thought leadership on domain-specific trends, solution use cases, and customer stories with content intended to promote client dialogue, and that is tailored and tuned to client interests.
Account Strategy - Collaborate with the extended team on strategy for executive engagement, influence, solution positioning, justification and partner collaboration & alignment
Consultative Engagement
Agentic AI Sessions - including 1) Education, Opportunity Identification & Prioritization; and 2) ‘Jobs to be done’ Design Sprints
Workshops - Facilitate joint business workshops with clients and the extended Salesforce team to align stakeholders around a solution recommendation, business case, and roadmap to operationalize their strategy
Consulting & Orchestration - Orchestrate cross-cloud solution design to represent the ‘Power of Salesforce’
Agentic AI Acceleration Programs - Enable our clients to accelerate use of AI Agents across their enterprise
Advisory SME Engagement
Points of View - Create and deliver tailored, client-specific ‘Solution POVs’ that tie to client interests and business imperatives. Develop interest for clients to dive deeper with Salesforce, sponsor discovery and education activities with their teams, and open avenues for broader executive access.
Thought Leadership - Maintain a perspective on Agentic AI and Compliance domain-specific trends, best practices, and solution use cases to provide guidance for clients and ‘voice of the customer/field’ for Salesforce (e.g. Product Management, GTM Strategy, Marketing, etc.)
Competency Support - Provide domain expertise to represent the value of Salesforce solutions
Consulting / SI Partner Collaboration – Help our partners understand and advocate for the broader role of Salesforce as a ‘strategic platform’, and to position our fit in the client’s often complex enterprise architecture
Experience/Skills Required:
Minimum 15 years Consulting and/or Industry Leadership experience driving innovation within a well-respected Financial Services company
Experience deploying AI and/or Compliance-related solutions, ideally leveraging Salesforce, with a compelling vision for how Data & AI drive outsized business transformation opportunities in Financial Services
Strong understanding of the Salesforce platform and products
Outstanding problem solving and analytical skills; demonstrated ability to structure complex problems, develop hypotheses, and present well-supported recommendations
Hands-on leader with a “get it done” operating style. Willing to balance executive engagement and ‘roll up your sleeves’ work.
Outstanding written, verbal communication, presentation skills in front of audiences ranging from small executive meetings to very large keynote presentations
Self-starter with ability to multitask in a fast-paced work environment
Strong orientation to deliver value for customers, to produce high quality deliverables, and to be accountable for results and high performance
Undergraduate degree, advanced degree preferred
Preferred Requirements:
High energy, positive attitude, innovative and creative
Exceptional collaborator and team player
Ability to influence across a broad spectrum of individuals and functions
Experience crafting compelling positioning and thought leadership content
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
For New York-based roles, the base salary hiring range for this position is $228,970 to $306,250.For Colorado-based roles, the base salary hiring range for this position is $208,180 to $278,460.For California-based roles, the base salary hiring range for this position is $228,970 to $306,250.For Illinois based roles, the base salary hiring range for this position is $208,180 to $278,460.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.Radian6 helps companies listen to what people are saying about them online and engage in those conversations across the social web. From blogs and comments to multimedia, boards, forums and communities like Twitter, Radian6 gathers the discussions happening online and gives businesses the ability to analyze, manage, track, and report on their social media monitoring and engagement efforts. Radian6 provides the social media monitoring platform for marketing, communications and customer support professionals. The company's flexible dashboard enables monitoring all forms of social media with results appearing in real-time, as discovered. Analysis widgets, streamlined reporting, integrated workflow capabilities and our Insights platform give users the ability to uncover influencers, track and measure engagement and determine which conversations are having an impact online. Integrated social media, CRM, and web analytics also help companies define their social media ROI. Product Attributes: * Data is captured in real-time as discovered and delivered to dashboard analysis widgets. * The UI is easy to use with text, pictures and video inside the dashboard. * The solution covers all forms of social media including blogs, top video and image sharing sites, forums, opinion sites, mainstream online media and emerging media like Twitter. * Automated sentiment analysis * Radian6 has now extended its platform to equip team members with deep social media listening and measurement capabilities within the tools they already use. With features developed on their platform API and Social Metrics Framework for integrating third-party data, Radian6 now supports the integration of social customer relationship management (CRM), web analytics, and other enterprise systems. * Conversational dynamics are constantly tallied to track the viral nature of each post. This allows for easy sorting by publish date, comment count, unique commenters and calculated engagement. * There is no limit to keywords when setting up topic profiles. Billing is tied to results, not the parameters used. * Multiple languages are supported including; English, French, Italian, German, Simple Chinese, Russian, Swedish, Dutch, Finnish, Spanish, Portuguese, Korean and Japanese. * Results can be filtered by country, by source and by media type. * Numerous analysis widgets can be set up to analyze within a date range or for pre-set days. * The most influential sites for a topic profile can be calculated based on user-weighted scoring. * Configurable email and instant messenger alerts for staying top of things while away from your desk * Design your own daily email reports including posts, graphs and charts * Team work flow abilities for tagging, classification and assignment of posts to team members including recording of internal notes, engagement responses and ticket status for on-demand reporting and graphs. The Radian6 Insights platform: * Radian6 Insights combines the coverage and depth of Radian6 with additional content from third party insights partners to offer a deeper understanding of who is participating and where conversations are being held. * Use Radian6 Insights to gain a deeper understanding of both what is being said on the social web as well as who is saying it. * Quickly gain access to valuable meaning behind your social traffic, such as demographics, influence, location information, sentiment, topic categorization, and more. * Use capabilities from different Insights partners together for unparalleled deep-dive analysis. * Moving beyond keyword based analysis, Insights help deliver key information that you may not be aware of. * Receive real time, ongoing social intelligence surrounding your brand, your industry or any area of interest. The Engagement Console: * Is a complete real-time social web client. * Helps you coordinate team social media engagement across the enterprise. * Shows Radian6 topic profiles right alongside your personal or corporate Twitter, Facebook and Chatter streams. * Lets you set one-click workflow for frequently used post routing, assignment, and classification. * Feeds data to your Radian6 dashboard for reporting and analysis. The Summary Dashboard: * Monitor the health of your brand on the social web in one convenient application with the Radian6 Summary Dashboard. * Understand your social conversation without the time or resources required for a full-time analyst, with real time, high-level summaries of your brand on the social web. * These summaries are available in real time, automatically update and can be easily accessed and shared. * At a glance, monitor volume, sentiment, demographics, influencers and more. Radian6 Mobile: * Since the social web doesn't stop when you're away from your desk, stay plugged into your brand on the go with Radian6 Mobile. * Focus the entire social web into one mobile application. * Interact with your community or route posts to the right people with workflow functions all while away from your desk. * Quickly monitor overall volume, sentiment and more with the Summary feature. * Coming soon to the iTunes store and the Apple iPhone. Additional mobile devices to follow. Coverage includes: * over 150M blogs * over 420 video and image sharing sites such as [YouTube](/organization/youtube), Google Video, [Flickr](/organization/flickr), [Metacafe](/organization/metacafe), [Revver](/organization/revver), Vech, [Daily Motion](/organization/dailymotion), [Bebo](/organization/bebo), Grouper, [BrightCove](/organization/brightcove) and many more. * over 25k online mainstream news sites * over 90 million Tweets on [Twitter](/organization/twitter) * hundreds of thousands of discussions boards * public spots on social networks including [Facebook](/organization/facebook) & [Linkedin](/organization/linkedin) Groups * comments appearing on social media posts We are the only provider who has invested significantly in a proprietary social media crawler that goes far beyond simple RSS feed tracking allowing for the broadest and fastest coverage of the social web in the market.