Technical Consultant II

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. 

Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. 

What is the opportunity?

Reporting to the Senior Vice President, the Senior Technology and Integration Services, the Integration Consultant will work in multiple client-facing projects to enable SaaS onboarding. You will act as the technical go-to person for SaaS onboarding and a thought leader on Zafin integration paradigms and its best practices across multiple cloud platforms. You will have ample opportunities to field your best communication, technical, and organizational skills to take a SaaS project from initiation to go-live. You will represent client interests internally to enhance process, product, documentation, and delivery experience. You will interact with senior technical leaderships on the client-side and present and align them with solution approaches. You will interact with multiple internal stakeholders to achieve alignment across various project goals and delivery targets.

Location: India.

What will you do?

• Interact and collaborate with customers and partners to define the integration landscape.
• Define the logical sequence of integration activities for a SaaS onboarding project.
• Coordinate with the product development team to implement recommended integration strategies.
• Improve overall project delivery experience and go-live time by improving process and documentation.
• Support cloud infrastructure and system components required for integration.
• Lead the identification, isolation, resolution, and communication of issues within a client environment.

What do I need to succeed?

Must have:

• Worked on at least one end to end SaaS implementation project.
• 2+ years of application and data integration experience.
• Experience with clustering and high availability configurations.
• Agile experience.
• Designed an end-to-end scalable integration solution.
• Broad exposure to different technology stacks involved in a SaaS delivery model.
• Broad and in-depth knowledge of:
  • data integration concepts and tools
  • network protocol stacks and related integration paradigms
  • security postures in integration technology stacks
  • API design and API based integration
  • Azure, AWS and GCP public cloud platforms and provided services and their integration approaches
  • Integration frameworks used by SaaS applications.
• Skilled technical documenter.
• Solution designer at heart.
• Experience in using modeling tools to create effective architecture views.
• Strong organizational, analytical, critical thinking, and debugging skills.
• Excellent communication skills.
• Ability to break down complex technical and functional requirements and effectively articulate / communicate them to different stakeholders involved in a project.
• Self-starter willing to get involved in all aspects of solution delivery including implementation and process improvement.   
• Broad picture minded - one who sees the end-to-end solution of a project.

Nice to have:

• Domain knowledge of banking and financial institutions and/or large enterprise IT environment.
• Strong delivery experience with geographically distributed delivery and client teams.
• Strong knowledge and hands-on experience with setting up and configuration of Kafka brokers.
• Strong knowledge and experience with the Kafka Connect Framework including working with multiple connector types: HTTP, RESTful APIs, JMS. 

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

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