Job Description
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Job Category
Software EngineeringJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Hyperforce Developer Experience is a team dedicated to enhancing developer productivity and experience by using generative AI. We're focused on revolutionizing software development by delivering best-in-class products and ensuring high customer trust at cloud scale. By providing innovative AI-powered tools, UI user experiences and solutions, we aim to exceed customer expectations and establish a strong reputation for excellence. We build highly Scalable, Secure, Reliable, Easy-to-use, and Intelligent services that are the foundation for all developers at Salesforce to innovate with high quality and great agility.
We are looking for versatile Full Stack Software Engineers with a strong AI attitude and UI focus to join our team and build a powerful AI platform and UX frameworks to enhance developer productivity, accelerating every stage of SDLC. The ideal candidate will have a strong foundation in full stack software engineering, machine learning and deep learning. You'll work on progressive AI models, Cloud technologies optimize infrastructure for scalability, and collaborate with multi-functional teams to deliver innovative solutions. Join us in shaping the future of software development and making a significant impact on developer productivity. The key objectives of this team are,
Accelerate Development: Reduce development time and effort by providing AI tools on a unified Developer Portal.
Improved visibility into SDLC: Provide visibility across SDLC with quick actionability through AI generated insights.
Foster Innovation: Empower developers to explore new ideas and experiment with innovative technologies.
Streamline Workflows: Automate repetitive tasks and streamline the SDLC process.
Enhance Data-Driven Insights: Gather, refine, and analyze usage data to optimize AI/ UX workflows and measure their impact.
Create User-Friendly Interfaces: Design intuitive and user-friendly interfaces for AI-powered SDLC tools.
Build a Unified Developer Portal: Deliver a single, unified Developer Portal for internal Salesforce developers with AI tools accelerating every stage of development.
Scalable Infrastructure: Build a robust infrastructure to handle massive workloads and support a growing user base.
Powerful AI: Continuously innovate and explore advanced AI techniques to improve the quality and relevance of insights for Developers.
Responsibilities:
Craft intuitive and user-friendly interfaces for AI-powered tools, ensuring a seamless user experience.
Design and develop UI components, layouts, and templates for various AI-powered features.
Implement responsive design principles to ensure compatibility across different devices and screen sizes.
Seamlessly integrate AI tools into existing development workflows, ensuring a cohesive user experience.
Collaborate with AI/ML engineers to understand AI model outputs and design UI components to effectively communicate results
Implement UI components that provide real-time feedback and suggestions to developers based on AI model outputs.
Build UI for all developer touchpoints, including Developer Portals, IDEs, and command-line interfaces.
Ensure UI consistency across different touchpoints, providing a unified user experience.
Conduct UX research to understand developer needs and preferences, informing UI design decisions.
Develop and implement A/B testing and experimentation plans to validate UI design hypotheses.
Collaborate with product managers and designers to iterate on UI designs based on user feedback and testing results.
Eat, sleep, and breathe techniques in improving developer productivity. You have a knack for suggesting ideas to understand the developer's needs and provide creative solutions to improve the developer's productivity using AI tools
Participate in the team’s on-call rotation to address complex problems in real time and keep services operational and highly available
Create and enforce processes that ensure quality of work, and drive engineering excellence
Exhibit a customer-first mentality while making decisions, and be responsible and accountable for the output of the team
Core Qualifications:
Bachelor's or Master's degree in Computer Science, Human-Computer Interaction, or a related field.
5+ years of experience in Full Stack development, UI engineering, with a focus on building intuitive and user-friendly interfaces for complex applications.
Proficiency in programming languages such as JavaScript, HTML, and CSS.
Experience with front-end frameworks and libraries, including React, Angular, or Vue.js.
Knowledge of UI design principles, human-computer interaction, and user experience design.
Familiarity with UX research methods, including user testing, A/B testing, and usability studies.
Experience with version control systems, such as Git, and agile development methodologies.
Strong analytical skills with expertise in statistical modeling and machine learning techniques (e.g., regression analysis, classification, clustering).
Excellent communication skills, both written and verbal, to effectively collaborate with multi-functional teams (engineering, product management)
Ability to work in a fast-paced environment, with a focus on delivering high-quality results under tight deadlines.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
Radian6 helps companies listen to what people are saying about them online and engage in those conversations across the social web. From blogs and comments to multimedia, boards, forums and communities like Twitter, Radian6 gathers the discussions happening online and gives businesses the ability to analyze, manage, track, and report on their social media monitoring and engagement efforts. Radian6 provides the social media monitoring platform for marketing, communications and customer support professionals. The company's flexible dashboard enables monitoring all forms of social media with results appearing in real-time, as discovered. Analysis widgets, streamlined reporting, integrated workflow capabilities and our Insights platform give users the ability to uncover influencers, track and measure engagement and determine which conversations are having an impact online. Integrated social media, CRM, and web analytics also help companies define their social media ROI. Product Attributes: * Data is captured in real-time as discovered and delivered to dashboard analysis widgets. * The UI is easy to use with text, pictures and video inside the dashboard. * The solution covers all forms of social media including blogs, top video and image sharing sites, forums, opinion sites, mainstream online media and emerging media like Twitter. * Automated sentiment analysis * Radian6 has now extended its platform to equip team members with deep social media listening and measurement capabilities within the tools they already use. With features developed on their platform API and Social Metrics Framework for integrating third-party data, Radian6 now supports the integration of social customer relationship management (CRM), web analytics, and other enterprise systems. * Conversational dynamics are constantly tallied to track the viral nature of each post. This allows for easy sorting by publish date, comment count, unique commenters and calculated engagement. * There is no limit to keywords when setting up topic profiles. Billing is tied to results, not the parameters used. * Multiple languages are supported including; English, French, Italian, German, Simple Chinese, Russian, Swedish, Dutch, Finnish, Spanish, Portuguese, Korean and Japanese. * Results can be filtered by country, by source and by media type. * Numerous analysis widgets can be set up to analyze within a date range or for pre-set days. * The most influential sites for a topic profile can be calculated based on user-weighted scoring. * Configurable email and instant messenger alerts for staying top of things while away from your desk * Design your own daily email reports including posts, graphs and charts * Team work flow abilities for tagging, classification and assignment of posts to team members including recording of internal notes, engagement responses and ticket status for on-demand reporting and graphs. The Radian6 Insights platform: * Radian6 Insights combines the coverage and depth of Radian6 with additional content from third party insights partners to offer a deeper understanding of who is participating and where conversations are being held. * Use Radian6 Insights to gain a deeper understanding of both what is being said on the social web as well as who is saying it. * Quickly gain access to valuable meaning behind your social traffic, such as demographics, influence, location information, sentiment, topic categorization, and more. * Use capabilities from different Insights partners together for unparalleled deep-dive analysis. * Moving beyond keyword based analysis, Insights help deliver key information that you may not be aware of. * Receive real time, ongoing social intelligence surrounding your brand, your industry or any area of interest. The Engagement Console: * Is a complete real-time social web client. * Helps you coordinate team social media engagement across the enterprise. * Shows Radian6 topic profiles right alongside your personal or corporate Twitter, Facebook and Chatter streams. * Lets you set one-click workflow for frequently used post routing, assignment, and classification. * Feeds data to your Radian6 dashboard for reporting and analysis. The Summary Dashboard: * Monitor the health of your brand on the social web in one convenient application with the Radian6 Summary Dashboard. * Understand your social conversation without the time or resources required for a full-time analyst, with real time, high-level summaries of your brand on the social web. * These summaries are available in real time, automatically update and can be easily accessed and shared. * At a glance, monitor volume, sentiment, demographics, influencers and more. 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Coverage includes: * over 150M blogs * over 420 video and image sharing sites such as [YouTube](/organization/youtube), Google Video, [Flickr](/organization/flickr), [Metacafe](/organization/metacafe), [Revver](/organization/revver), Vech, [Daily Motion](/organization/dailymotion), [Bebo](/organization/bebo), Grouper, [BrightCove](/organization/brightcove) and many more. * over 25k online mainstream news sites * over 90 million Tweets on [Twitter](/organization/twitter) * hundreds of thousands of discussions boards * public spots on social networks including [Facebook](/organization/facebook) & [Linkedin](/organization/linkedin) Groups * comments appearing on social media posts We are the only provider who has invested significantly in a proprietary social media crawler that goes far beyond simple RSS feed tracking allowing for the broadest and fastest coverage of the social web in the market.
