Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Software EngineeringJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce is looking for Machine Learning Engineers to build generative AI services, pipelines and components to enable the development and delivery of Einstein GPT vision. You will work on and ship impactful generative AI platform, applications and products used by millions of people every day.The role:Join our dynamic team at Salesforce and make a real impact with your code! We’re looking for a passionate Full Stack Engineer with a strong background in full-stack development and building production-level AI/ML frameworks and solutions to join our team who want to shape the future of our products and deliver exceptional experiences to our customers. Come be a part of our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together!We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves.We believe that autonomous teams with the freedom to make decisions will empower individuals, products, companies, and customers to thrive.What you’ll do:
Design and deliver scalable generative AI services that can be integrated with many applications, thousands of tenants, and run at scale in production.
Drive system efficiencies through automation, including capacity planning, configuration management, performance tuning, monitoring and root cause analysis.
Participate in periodic on-call rotations and be available for critical issues.
Partner with Product Managers, Application Architects, Data Scientists, and Deep Learning Researchers to understand customer requirements, design prototypes, and bring innovative technologies to production
Develop application code through the use of established methods that meet acceptance criteria
Develops stories, data mappings, test cases, and success criteria that inform development
Understands and can build/deploy code through approved channels
Tests application code through the use of established methods, these tests should all be automated and include unit tests, integration tests, functional tests, acceptance tests, performance tests, and smoke tests
Required Skills:
Min 3 years (MTS) & Min 8 years (SMTS) years of industry experience of ML engineering in building AI system and/or services.
Extensive programming experience as a Full-stack engineer
Commitment to software engineering best practices – design, testing, documentation, code reviews etc
Good knowledge of Java or similar programming languages.
Prior experience with GenAI, chatbot, or NLP-based applications
Experience with LLMs and prompt engineering
Strong experience building and applying machine learning models for business applications
Strong experience programming in Python, and using machine learning frameworks such as TensorFlow or PyTorch
Proven ability to implement, operate, and deliver results via innovation at large scale
Experience with distributed, scalable systems and modern data storage, messaging and processing frameworks, including Kafka, Spark, Docker, Hadoop, etc.
Grit, drive and a strong feeling of ownership coupled with collaboration and leadership.
Preferred Skills:
Experience in developing deep learning models with complex business use cases and big amount of unstructured data.
Solid Machine Learning Engineering background and familiarity with state-of-the-art deep learning techniques especially for NLP.
Expertise with applying LLMs, prompt design, and fine-tuning methods
Strong background in ML approaches and techniques, ranging from Artificial Neural Networks to Bayesian methods
Experience with conversational AI
Fantastic problem solver; ability to solve problems that the world has not solved before
Excellent written and spoken communication skills
Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training withTrailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visithttps://www.salesforcebenefits.com/
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Radian6 helps companies listen to what people are saying about them online and engage in those conversations across the social web. From blogs and comments to multimedia, boards, forums and communities like Twitter, Radian6 gathers the discussions happening online and gives businesses the ability to analyze, manage, track, and report on their social media monitoring and engagement efforts. Radian6 provides the social media monitoring platform for marketing, communications and customer support professionals. The company's flexible dashboard enables monitoring all forms of social media with results appearing in real-time, as discovered. Analysis widgets, streamlined reporting, integrated workflow capabilities and our Insights platform give users the ability to uncover influencers, track and measure engagement and determine which conversations are having an impact online. Integrated social media, CRM, and web analytics also help companies define their social media ROI. Product Attributes: * Data is captured in real-time as discovered and delivered to dashboard analysis widgets. * The UI is easy to use with text, pictures and video inside the dashboard. * The solution covers all forms of social media including blogs, top video and image sharing sites, forums, opinion sites, mainstream online media and emerging media like Twitter. * Automated sentiment analysis * Radian6 has now extended its platform to equip team members with deep social media listening and measurement capabilities within the tools they already use. With features developed on their platform API and Social Metrics Framework for integrating third-party data, Radian6 now supports the integration of social customer relationship management (CRM), web analytics, and other enterprise systems. * Conversational dynamics are constantly tallied to track the viral nature of each post. This allows for easy sorting by publish date, comment count, unique commenters and calculated engagement. * There is no limit to keywords when setting up topic profiles. Billing is tied to results, not the parameters used. * Multiple languages are supported including; English, French, Italian, German, Simple Chinese, Russian, Swedish, Dutch, Finnish, Spanish, Portuguese, Korean and Japanese. * Results can be filtered by country, by source and by media type. * Numerous analysis widgets can be set up to analyze within a date range or for pre-set days. * The most influential sites for a topic profile can be calculated based on user-weighted scoring. * Configurable email and instant messenger alerts for staying top of things while away from your desk * Design your own daily email reports including posts, graphs and charts * Team work flow abilities for tagging, classification and assignment of posts to team members including recording of internal notes, engagement responses and ticket status for on-demand reporting and graphs. The Radian6 Insights platform: * Radian6 Insights combines the coverage and depth of Radian6 with additional content from third party insights partners to offer a deeper understanding of who is participating and where conversations are being held. * Use Radian6 Insights to gain a deeper understanding of both what is being said on the social web as well as who is saying it. * Quickly gain access to valuable meaning behind your social traffic, such as demographics, influence, location information, sentiment, topic categorization, and more. * Use capabilities from different Insights partners together for unparalleled deep-dive analysis. * Moving beyond keyword based analysis, Insights help deliver key information that you may not be aware of. * Receive real time, ongoing social intelligence surrounding your brand, your industry or any area of interest. The Engagement Console: * Is a complete real-time social web client. * Helps you coordinate team social media engagement across the enterprise. * Shows Radian6 topic profiles right alongside your personal or corporate Twitter, Facebook and Chatter streams. * Lets you set one-click workflow for frequently used post routing, assignment, and classification. * Feeds data to your Radian6 dashboard for reporting and analysis. The Summary Dashboard: * Monitor the health of your brand on the social web in one convenient application with the Radian6 Summary Dashboard. * Understand your social conversation without the time or resources required for a full-time analyst, with real time, high-level summaries of your brand on the social web. * These summaries are available in real time, automatically update and can be easily accessed and shared. * At a glance, monitor volume, sentiment, demographics, influencers and more. Radian6 Mobile: * Since the social web doesn't stop when you're away from your desk, stay plugged into your brand on the go with Radian6 Mobile. * Focus the entire social web into one mobile application. * Interact with your community or route posts to the right people with workflow functions all while away from your desk. * Quickly monitor overall volume, sentiment and more with the Summary feature. * Coming soon to the iTunes store and the Apple iPhone. Additional mobile devices to follow. Coverage includes: * over 150M blogs * over 420 video and image sharing sites such as [YouTube](/organization/youtube), Google Video, [Flickr](/organization/flickr), [Metacafe](/organization/metacafe), [Revver](/organization/revver), Vech, [Daily Motion](/organization/dailymotion), [Bebo](/organization/bebo), Grouper, [BrightCove](/organization/brightcove) and many more. * over 25k online mainstream news sites * over 90 million Tweets on [Twitter](/organization/twitter) * hundreds of thousands of discussions boards * public spots on social networks including [Facebook](/organization/facebook) & [Linkedin](/organization/linkedin) Groups * comments appearing on social media posts We are the only provider who has invested significantly in a proprietary social media crawler that goes far beyond simple RSS feed tracking allowing for the broadest and fastest coverage of the social web in the market.
