Job Description
Job Title: Analyst - CFO’s Office
Location: Bangalore (On-site; full-time)
About Locus:
At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women’s safety geo-tracking app into a globally recognized logistics optimization platform.
Our technology has empowered enterprises such as Unilever and Nestlé to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics.
About the Role
We are looking for a Business Analyst to drive key strategic and cross-functional initiatives in our customer success team. You will report directly to our CFO, while working closely with our Customer Success and Technical Account Management teams.
This is a high-visibility, cross-functional role that requires strong analytical thinking, project and stakeholder management. The ideal candidate will be someone who has led large cross-functional projects independently, while driving structure, clarity and operational rigour for evolving business needs.
Revenue Operations for Customer Success - Drive analytics, reporting, actionable insights and new tool adoption to support revenue planning, forecasting, and performance tracking.
Program Management - Drive key programs cross-functionally, ensuring tracking/visibility, accomplishment of objectives and adherence to timelines.
Customer Asks Management - Own the customer asks lifecycle, working closely with regional CS/Technical Account managers to consolidate, refine and drive delivery with Product & Engineering teams.
Process Design and Standardisation - Identify gaps in processes and help define and implement SOPs that strengthen operational rigor.
Strategic Support to Leadership - Work closely with the CFO, Head of Customer Success, Regional CS Heads, Brand & Content and Product to provide structured inputs, frameworks, research and analysis that address large high-impact problem statements.
2–5 years of experience in business analysis/revenue operations, cross-functional stakeholder management, or program management roles
Strong problem-solving skills and analytical thinking - Solving unstructured problems using research to draw insights and provide answers to key business problems/hypothesis
Excellent Communication Skills, High degree of ownership, Strong organizational and multitasking skills
Understanding of structured reporting and tools such Excel, BI, CRM etc.
Prior experience in SaaS/Logistics startups in client and/or senior stakeholder facing roles is a bonus
Why Join Locus?
Locus is building smart, scalable technology that powers logistics for global enterprises—driven by AI, data science, and deep domain expertise. As a Business Analyst, you’ll play a critical role in driving operational excellence and strategic execution across key business initiatives. You'll work closely with cross-functional teams, bring structure to ambiguity, and help leadership make informed, data-backed decisions that move the business forward.
Locus is a leading-edge technology company solving one of the most challenging global supply chain problems: last-mile logistics. Locus' order-to-delivery dispatch management platform helps enterprises transform their last-mile logistics operations into growth centers through advanced optimization algorithms and intuitive workflow automation that equip businesses with the tools needed to maximize efficiency while delighting customers. Founded in 2015 and backed by GIC Singapore, Qualcomm Ventures, Tiger Global, and Falcon Edge, Locus has helped a wide range of customers globally across industries– including Unilever, Nestle, Bukalapak, The Tata Group, BlueDart, and more – execute 650 million deliveries across 30+ countries across North America, Europe, Southeast Asia, the Middle East, ANZ, and the Indian subcontinent. Its technology has also helped save $200 million in transit costs, offsetting 70 million kilograms in CO2 emissions while maintaining a 99.5% SLA adherence ratio. The company powers deliveries across North America, Europe, Southeast Asia, the Middle East, ANZ, and the Indian Subcontinent. Visit www.locus.sh to know more!
