Job Description
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Job Category
SalesJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Applications will be accepted until 07/08/2025
Are you interested in developing people AND possess a hunger to drive digital transformation at some of the largest customers of Salesforce? Do you have a passion to drive continuous learning & development AND are energized by driving innovation? If any of the above resonates with you, we would like to connect about what a leadership role might look like for you at Salesforce.
We are seeking a Director of Enterprise Architecture to lead an expert team of pre-sellers in our Consumer Business Services operating unit. The Director will work closely with sales leadership to understand their account mix and sales opportunities in order to align the Architecture team to the region’s top sales priorities. As a “player-coach“ you will lead a team of architects and work directly with customer business and technology leaders to ensure alignment between IT strategy and business goals. The role requires a strong blend of technical expertise, business acumen, and leadership capabilities to drive transformation and with sales acumen and technical credibility.
Your Responsibilities
The Enterprise Architecture Director will:
* Strategically partner with Sales Leadership to drive scale, innovate, and deliver exceptional quarterly and annual growth across multiple sales teams.* Build a high-performing team of Solutions Sellers by creating a collaborative and supportive culture where the team drives innovation and delivers the best work in their careers.* Be a player-coach, actively working with their team members to solve difficult problems, and coordinate corporate/external resources when required.* Be an evangelist to various internal stakeholders and evolve impactful motions and strategies to enable a team selling environment. With external customers, the Director will strive to build relationships with IT and Business executives.* Manage large and medium scale projects/initiatives requiring complex cross-functional collaboration.* Bring an “intrapreneurial” mindset with ideas to drive business with internal partners, holding yourself and team accountable to growth and success outcomes.* Hire inclusively, nurture talent, and invest in ongoing employee development & career progression.* Possess the following Leadership Qualities: * TRUST: Able to learn the trust of external and internal stakeholders through a commitment to transparency, empathy, and candid communication * SERVANT LEADER: Commitment to “Be of Service” to your team members & inspire a mindset of constant professional & personal growth * INNOVATIVE: Relentlessly seeking to create “what could be” vs maintaining “what is”; staying on top of industry trends and an ever-growing tech portfolio * COLLABORATIVE: Cultivate an environment where different points of view are shared & the best ideas move forward
Required Skills
* Proficient with CRM and AI technologies (and other Enterprise business applications) and be able to present to an executive audience of both business and technology leaders.* Extensive pre-sales experience is required.* Experience in Business, Enterprise, and Technical Architecture concepts, methodologies, and execution.* Strong Enterprise transformation experience including Business-IT alignment and establishing operating models for implementation success.* The Director must be able to support the Sales team by providing guidance on sales strategies, approaches to solve specific problems, as well as advocate throughout Salesforce, needs of the field captured by their team.* Strong verbal and written communications skills with a focus on needs analysis, positioning, and business justification. The Director should be able to communicate equally with internal resources such as Product Marketing and Sales Management and Customers to gain commitment and support. * Flexibility and adaptability is paramount.
Desired Skills:
* Prior pre-sales management experience is highly desirable.* Bachelor’s degree or equivalent professional experience.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $231,000 to $309,050.For Colorado-based roles, the base salary hiring range for this position is $210,070 to $280,980.For Washington D.C based roles, the base salary hiring range for this position is $231,000 to $309,050.For California-based roles, the base salary hiring range for this position is $231,000 to $309,050.For Illinois based roles, the base salary hiring range for this position is $231,000 to $309,050.Radian6 helps companies listen to what people are saying about them online and engage in those conversations across the social web. From blogs and comments to multimedia, boards, forums and communities like Twitter, Radian6 gathers the discussions happening online and gives businesses the ability to analyze, manage, track, and report on their social media monitoring and engagement efforts. Radian6 provides the social media monitoring platform for marketing, communications and customer support professionals. The company's flexible dashboard enables monitoring all forms of social media with results appearing in real-time, as discovered. Analysis widgets, streamlined reporting, integrated workflow capabilities and our Insights platform give users the ability to uncover influencers, track and measure engagement and determine which conversations are having an impact online. Integrated social media, CRM, and web analytics also help companies define their social media ROI. 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This allows for easy sorting by publish date, comment count, unique commenters and calculated engagement. * There is no limit to keywords when setting up topic profiles. 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The Engagement Console: * Is a complete real-time social web client. * Helps you coordinate team social media engagement across the enterprise. * Shows Radian6 topic profiles right alongside your personal or corporate Twitter, Facebook and Chatter streams. * Lets you set one-click workflow for frequently used post routing, assignment, and classification. * Feeds data to your Radian6 dashboard for reporting and analysis. The Summary Dashboard: * Monitor the health of your brand on the social web in one convenient application with the Radian6 Summary Dashboard. * Understand your social conversation without the time or resources required for a full-time analyst, with real time, high-level summaries of your brand on the social web. * These summaries are available in real time, automatically update and can be easily accessed and shared. * At a glance, monitor volume, sentiment, demographics, influencers and more. 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Coverage includes: * over 150M blogs * over 420 video and image sharing sites such as [YouTube](/organization/youtube), Google Video, [Flickr](/organization/flickr), [Metacafe](/organization/metacafe), [Revver](/organization/revver), Vech, [Daily Motion](/organization/dailymotion), [Bebo](/organization/bebo), Grouper, [BrightCove](/organization/brightcove) and many more. * over 25k online mainstream news sites * over 90 million Tweets on [Twitter](/organization/twitter) * hundreds of thousands of discussions boards * public spots on social networks including [Facebook](/organization/facebook) & [Linkedin](/organization/linkedin) Groups * comments appearing on social media posts We are the only provider who has invested significantly in a proprietary social media crawler that goes far beyond simple RSS feed tracking allowing for the broadest and fastest coverage of the social web in the market.