Job Description
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Job Category
SalesJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
At Salesforce, we're seeking an outstanding individual to join our team as Account Executive with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer engagement specifically for our State & Local Government and Higher Education clients in the West region.
As a part of our Data Cloud Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results! We are looking for individuals with deep AI knowledge, deep Cloud Data Platform knowledge, and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce and Data Cloud is the solve for their most critical business goals.What you’ll be doing:
Employ your experience in B2B technology sales to identify and engage potential Data Cloud customers
Collaborate and work closely Salesforce Sales team to find opportunities to drive Data Cloud growth at current and new customers
Use your extensive knowledge of Salesforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Data Cloud's capabilities can deliver impact at scale
Source and qualify Data Cloud opportunities that fit our ideal customer profile.
Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Data Cloud can be a solution.
Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Data Cloud delivers as a detailed and scalable solution
Craft and present compelling Points of View (POVs) that underscore the tangible value of Data Cloud across both technical and business partners
Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
Highlight how our solutions align seamlessly with clients' long-term strategic objectives
Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Data Cloud use cases that resonate with buyers
What you should have:
10+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales specifically in State & Local Gov and/or Higher Ed.
For Data Cloud: Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query) and data analytics tools (e.g., Tableau), acquired through years of technology sales experience
Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Data Cloud capabilities
A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
Outstanding communication and negotiation skills honed through your experience
A Bachelor's degree or equivalent experience with extensive background in technology sales
Skill-Set/Technologies:Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data Cloud.Characteristics:
This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
Results motivated: you show your ability to exceed sales goals.
Business-focused outlook: Skillfully translates technical solutions into palpable business value
A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Washington-based roles, the base salary hiring range for this position is $138,800 to $231,200.For California-based roles, the base salary hiring range for this position is $152,650 to $231,200.For Illinois based roles, the base salary hiring range for this position is $138,800 to $231,200.For Minnesota based roles, the base salary hiring range for this position is $138,800 to $210,200.
Radian6 helps companies listen to what people are saying about them online and engage in those conversations across the social web. From blogs and comments to multimedia, boards, forums and communities like Twitter, Radian6 gathers the discussions happening online and gives businesses the ability to analyze, manage, track, and report on their social media monitoring and engagement efforts. Radian6 provides the social media monitoring platform for marketing, communications and customer support professionals. The company's flexible dashboard enables monitoring all forms of social media with results appearing in real-time, as discovered. Analysis widgets, streamlined reporting, integrated workflow capabilities and our Insights platform give users the ability to uncover influencers, track and measure engagement and determine which conversations are having an impact online. Integrated social media, CRM, and web analytics also help companies define their social media ROI. Product Attributes: * Data is captured in real-time as discovered and delivered to dashboard analysis widgets. * The UI is easy to use with text, pictures and video inside the dashboard. * The solution covers all forms of social media including blogs, top video and image sharing sites, forums, opinion sites, mainstream online media and emerging media like Twitter. * Automated sentiment analysis * Radian6 has now extended its platform to equip team members with deep social media listening and measurement capabilities within the tools they already use. With features developed on their platform API and Social Metrics Framework for integrating third-party data, Radian6 now supports the integration of social customer relationship management (CRM), web analytics, and other enterprise systems. * Conversational dynamics are constantly tallied to track the viral nature of each post. This allows for easy sorting by publish date, comment count, unique commenters and calculated engagement. * There is no limit to keywords when setting up topic profiles. Billing is tied to results, not the parameters used. * Multiple languages are supported including; English, French, Italian, German, Simple Chinese, Russian, Swedish, Dutch, Finnish, Spanish, Portuguese, Korean and Japanese. * Results can be filtered by country, by source and by media type. * Numerous analysis widgets can be set up to analyze within a date range or for pre-set days. * The most influential sites for a topic profile can be calculated based on user-weighted scoring. * Configurable email and instant messenger alerts for staying top of things while away from your desk * Design your own daily email reports including posts, graphs and charts * Team work flow abilities for tagging, classification and assignment of posts to team members including recording of internal notes, engagement responses and ticket status for on-demand reporting and graphs. The Radian6 Insights platform: * Radian6 Insights combines the coverage and depth of Radian6 with additional content from third party insights partners to offer a deeper understanding of who is participating and where conversations are being held. * Use Radian6 Insights to gain a deeper understanding of both what is being said on the social web as well as who is saying it. * Quickly gain access to valuable meaning behind your social traffic, such as demographics, influence, location information, sentiment, topic categorization, and more. * Use capabilities from different Insights partners together for unparalleled deep-dive analysis. * Moving beyond keyword based analysis, Insights help deliver key information that you may not be aware of. * Receive real time, ongoing social intelligence surrounding your brand, your industry or any area of interest. The Engagement Console: * Is a complete real-time social web client. * Helps you coordinate team social media engagement across the enterprise. * Shows Radian6 topic profiles right alongside your personal or corporate Twitter, Facebook and Chatter streams. * Lets you set one-click workflow for frequently used post routing, assignment, and classification. * Feeds data to your Radian6 dashboard for reporting and analysis. The Summary Dashboard: * Monitor the health of your brand on the social web in one convenient application with the Radian6 Summary Dashboard. * Understand your social conversation without the time or resources required for a full-time analyst, with real time, high-level summaries of your brand on the social web. * These summaries are available in real time, automatically update and can be easily accessed and shared. * At a glance, monitor volume, sentiment, demographics, influencers and more. Radian6 Mobile: * Since the social web doesn't stop when you're away from your desk, stay plugged into your brand on the go with Radian6 Mobile. * Focus the entire social web into one mobile application. * Interact with your community or route posts to the right people with workflow functions all while away from your desk. * Quickly monitor overall volume, sentiment and more with the Summary feature. * Coming soon to the iTunes store and the Apple iPhone. Additional mobile devices to follow. Coverage includes: * over 150M blogs * over 420 video and image sharing sites such as [YouTube](/organization/youtube), Google Video, [Flickr](/organization/flickr), [Metacafe](/organization/metacafe), [Revver](/organization/revver), Vech, [Daily Motion](/organization/dailymotion), [Bebo](/organization/bebo), Grouper, [BrightCove](/organization/brightcove) and many more. * over 25k online mainstream news sites * over 90 million Tweets on [Twitter](/organization/twitter) * hundreds of thousands of discussions boards * public spots on social networks including [Facebook](/organization/facebook) & [Linkedin](/organization/linkedin) Groups * comments appearing on social media posts We are the only provider who has invested significantly in a proprietary social media crawler that goes far beyond simple RSS feed tracking allowing for the broadest and fastest coverage of the social web in the market.
