Job Description
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.
Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.
Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.
Zafin is privately owned and operates out of multiple global locations including North America, Europe, and Australia. Zafin is backed by significant financial partners committed to accelerating the company’s growth, fueling innovation and ensuring Zafin’s enduring value as a leading provider of cloud-based solutions to the financial services sector.
Zafin is proud to be recognized as a top employer. In Canada, UK and India, we are certified as a “Great Place to Work”. The Great Place to Work program recognizes employers who invest in and value their people and organizational culture. The company’s culture is driven by strategy and focused on execution. We make and keep our commitments.
What is the opportunity?
This role is at the intersection of banking and analytics. It requires diving deep into the banking domain to understand and define the metrics, and into the technical domain to implement and present the metrics through business intelligence tools.
We're building a next-generation analytics product to help banks maximize the financial wellness of their clients. The product is ambitious - that’s why we’re looking for a team member who is laterally skilled and comfortable with ambiguity. Reporting to the Senior Vice President, Analytics as part of the Zafin Product Team, you are a data-visualization subject matter expert who can define and implement the insights to be embedded in the product using data visualization tools (DataViz) and applying analytics expertise to make an impact. If storytelling with data is a passion of yours, and data visualization and analytics expertise is what has enabled you to reach your current level in your career - you should take a look at how we do it on one of the most advanced banking technology products in the market today - connect with us to learn more.
Location – Chennai or Trivandrum India
Purpose of the Role
As a Software Engineer – APIs & Data Services, you will own the “last mile” that transforms data pipelines into polished, product-ready APIs and lightweight microservices. Working alongside data engineers and product managers, you will deliver features that power capabilities like Dynamic Cohorts, Signals, and our GPT-powered release notes assistant.
What You’ll Build & Run
Approximate Focus: 60% API / 40% Data
Focus Area
Typical Work
Product-Facing APIs
Design REST/GraphQL endpoints for cohort, feature-flag, and release-notes data. Build microservices in Java/Kotlin (Spring Boot or Vert.x) or Python (FastAPI) with production-grade SLAs.
Schema & Contract Management
Manage JSON/Avro/Protobuf schemas, generate client SDKs, and enforce compatibility through CI/CD pipelines.
Data-Ops Integration
Interface with Delta Lake tables in Databricks using Spark/JDBC. Transform datasets with PySpark or Spark SQL and surface them via APIs.
Pipeline Stewardship
Extend Airflow 2.x DAGs (Python), orchestrate upstream Spark jobs, and manage downstream triggers. Develop custom operators as needed.
DevOps & Quality
Manage GitHub Actions, Docker containers, Kubernetes manifests, and Datadog dashboards to ensure service reliability.
LLM & AI Features
Enable prompt engineering and embeddings exposure via APIs; experiment with tools like OpenAI, LangChain, or LangChain4j to support product innovation.
About You
You’re a language-flexible engineer with a solid grasp of system design and the discipline to ship robust, well-documented, and observable software. You’re curious, driven, and passionate about building infrastructure that scales with evolving product needs.
Mandatory Skills
Highly Preferred / Optional Skills
Good-to-Have Skills
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
Zafin is a globally recognized enterprise banking software company with its unique miRevenue technology platform that spans across global retail and commercial banks managing dynamic products, pricing, billing, loyalty, and revenue optimization. As one of North America's top FinTech companies – Zafin was founded several years ago with over 30 global banking customers including HSBC, Barclays, Standard Chartered, CIBC, TD, BMO, BNS, National Bank of Abu Dhabi, Emirates NBD, and First Bank. Zafin has been awarded Deloitte’s Technology Fast 50 award for three consecutive years (2014-2016), PWC’s finalist for innovative company of the year in 2017, and has been recently selected by America Banker as 1 of the top 10 FinTech companies to watch. Zafin is poised to continue its US Expansion with the recent addition of its growing customer base to include Bank of the West, Sun Trust and others.
