Job Description
Reporting to a Manager, Account Management, we are hiring an Account Manager to join our team. You will play a critical role as a strategic advisor, guiding our managed service and self-service clients throughout their client journey. You will build and nurture relationships with clients, develop an in-depth understanding of their business needs, and propose highly effective solutions, demonstrations, and user training. You will present insights and make or apply recommendations to optimize their engagement with our platform. You will collaborate across teams with sales, product, and engineers to gain and share knowledge about our customers' evolving needs, our platform's capabilities, and the speed at which we can deliver new features. This remote opportunity supports clients within Eastern and Central time zones across North America.
AcuityAds came to be in 2009, and the name and brand have served us well over the years. As Acuity, we had a simple yet audacious goal: to help advertisers make smarter media buying decisions. In 2020 this culminated in the launch of our journey advertising platform, illumin. The platform’s success has grown beyond our expectations thus resulting in our decision to rebrand to illumin in 2023. As a company, illumin is committed to continuously improving digital advertising by aligning innovative technology with how marketers think and execute their advertising campaigns. As experts in programmatic media, we believe in leveraging technology that enables you to better connect with customers, building trust and transparency at every step of their journey.
