Job Description
We are seeking a skilled Technical Account Manager (TAM) to serve as a trusted advisor and strategic partner to our diverse customer base. In this role, you will be responsible for building and maintaining strong, long-lasting customer relationships, managing support requests, designing proactive triage systems, and ensuring seamless communication between our company and our clients. You will work closely with cross-functional teams to deliver exceptional technical guidance, optimize customer experiences, and drive successful outcomes. If you are passionate about Artificial Intelligence, cloud infrastructure and customer success, this is an opportunity to make a significant impact.
FluidStack is a GPU cloud for AI companies. FluidStack specialises in providing compute at scale to companies like Meta, Character AI, Midjourney, and Poolside. Whilst offering private clusters for longer-term workloads requiring 2000+ GPUs such as large LLM training, users are also able to access over 50,000 GPUs including NVIDIA A100s, H100s and more, from 100s of DCs around the world onto a single cloud platform.
