Job Description
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the Team: The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. About the role: We are seeking Deployment Engineers with a deep sense of ownership to lead and drive all aspects of technical implementation, end to end usage and system maintenance for our cloud connected products. As Skydio prepares for a future of dock based vehicles remotely operated through an internet browser, we are seeking candidates with the technical capability to support these complex hardware, network installations & software integrations onsite and remote. A successful candidate will have deep knowledge in WiFi and cellular networking, and experience troubleshooting connectivity issues. This individual will become an indispensable bridge between our customers and Skydio’s agile and world class technical teams.This role reports to the Customer Success Organization and will collaborate with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers. How you’ll make an impact: Work closely with internal teams to become an expert on Skydio’s Deployment products, processe
Skydio is a drone manufacturer that uses artificial intelligence to create flying drones that are used by consumers, enterprises, and government customers. It develops AI-powered drones to deliver the power and flying cameras without the complexity. The company's drones use an array of cameras and proprietary computer vision technology to recognize, avoid objects in real-time, and predict into the future to make intelligent decisions, enabling users by flying themselves through the most demanding tasks or keeping them safe from obstacles when they want to take control. The company's debut drone, the R1, could track a target and film them while avoiding obstacles without any human intervention required. Then the company released the Skydio 2 in 2019, its second drone, cutting off more than half the price while improving it its autonomous tracking and video capabilities. Its flagship product, the X2, is equipped with seven cameras, 100x zoom, night vision, and promises to turn ordinary users into expert pilots thanks to its self-piloting abilities. It is backed by top investors and strategic partners including Andreessen Horowitz, Linse Capital, Next47, IVP, Playground, NVIDIA, and UP.Partners.
