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JOB SUMMARY

As a Prompt Engineer at Highmark, you will be at the epicenter of our AI revolution, shaping how our AI solutions understand and process business content to deliver high-quality, relevant, and accurate outputs. Your mastery of Large Language Models (LLMs) and prompt engineering will be crucial in driving innovation across our enterprise. You'll work hand-in-hand with AI engineers, data scientists, and business leaders to continuously improve the performance and capabilities of our AI-powered applications, impacting healthcare outcomes and user experiences. If you are passionate about responsible AI, this is the role for you.

ESSENTIAL RESPONSIBILITIES

• Design, develop, and test various prompt engineering strategies to improve the quality and consistency of LLM outputs, using quantitative and qualitative metrics.

• Conduct comprehensive prompt analysis to identify areas for optimization, including clarity, specificity, and bias mitigation.

• Document best practices and guidelines for prompt engineering within the team, for example maintaining libraries of effective prompts and prompt templates for various applications.

• Collaborate with engineers and r...