About EOTSS and the Massachusetts Data Office 

The Executive Office of Technology Services and Security (EOTSS) is the state’s lead office for information technology. We provide enterprise-level IT services and infrastructure, including network management and security; computer operations; application hosting; desktop provisioning and management; and modern and responsive data and digital services to 40,000 internal stakeholders plus the residents, businesses, and visitors to the Commonwealth of Massachusetts.

Under the leadership of the Chief Data Officer, the Massachusetts Data Office (MDO) partners with organizations across state government to transform how agencies use data to improve policies, services, and operations and better serve Massachusetts residents. We establish data procedures and policies, streamline data systems, and drive innovation in enterprise-wide data management and analytics. We're responsible for the enterprise data and information strategy and for facilitating data sharing among state agencies and with the public. 

About this role 

The MDO is hiring an experiencedData & AI Product Analystto join the Massachusetts Data Office’s Delivery & Innovation team, which helps drive growth and progress on our new Enterprise Analytics program. Enterprise Analytics is a statewide program to help state agencies access and better use data for decision-making.  

As a Data & AI Product Analyst, you will support successful delivery of enterprise data solutions across governmentand helpshape the future of our data and AI capabilities. You’ll work with business and technology stakeholders to deliver user-centered solutions, surface and resolve key product decisions, and translate agency needs into actionable analytics solutions. You will lead data product evaluations to assess adoption, usage, and performance, using insights to inform product roadmaps. You will also design and execute small-scale pilots of cutting-edge tools in AI, machine learning, and advanced analytics—exploring their ...