At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Technical Success Manager, Research

Why We Have This Role

Technical Success Managers are at the heart of the Edge services business. We help customers unlock the most value from our subscription solutions. We understand their goals and, as trusted advisors, help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful, technical, and savvy individuals to help our customers realize long term value and impact Edge customer retention and expansion.

How You’ll Find Success

Technical Success Managers ensure that Edge fulfills its brand promise to cu...